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Guitar Wing Pairing Connection Problems

So it's been harder and harder to get a wireless connection with my Guitar Wing.


The inconsistency with which I'm able to power up and pair my GuitarWing with my MacBook Pro (Retina, Mid 2012) OS X El Capitan Version 10.11.6 has worsened since I recently performed the required operating system updates.

Now it doesn't seem to matter if I plug in the USB receiver first, then turn on the Wing, then start the app (usually VirtualDJ 8), try to connect the Wing with the Firmware Update 105, or experiment with a number of other sequences - there doesn't seem to be any rhyme or reason for when and why the equipment finally pairs.  I've also tried waiting different amounts of time between the steps. If I allow 30 minutes of continuously repeating and experimenting with steps, I eventually succeed.


The only description of my Guitar Wing Firmwarethat  I see is "software 1.05  firmware 0.00".

I have been trying to use the Guitar Wing USB Receiver, but would certainly be open to using the Apple Bluetooth-MIDI feature if I can and if it would work more consistently.

For the record, if I go to Bluetooth in Settings, I can see that it has been on the whole time.

Certainly when I have tried to pair the Guitar Wing, the firmware log will reflect that the wing usb receiver has been found right away - but I never know when it's going to start receiving the MIDI messages no matter how many times I click "connect".

I've noticed a number of others are struggling with related issues online.  There has got to be a better way, right?

Gregory
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Comments

  • Hi Gregory,

    I believe I'm working with  you in our support center.
    Let me know if that's not you, and I'll help you out here!
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