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Alias8 power issue

After noticing my Novation Audiohub had clipped, my Alias8 no longer powers up correctly through ANY USB port or powered hub with my laptop.  when I plug into the usb port on my my tower PC and load a mapping with traktor, it only lights 4 buttons (2 white, 2 green) in the very center, and buttons work randomly. Im afraid I may have fried something internally in the Alias because everything else (including other controllers) work properly through same usb ports.


I love my Alias, not sure what I did,.....HELP!!!
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Comments

  • Thank you sir.

    I did update the firmware succesfully but this did not help.
    I will load the Midi monitor and check it out.
    But your mention of a blown capacitor in the power supply section of the board sounds more likely, simply because it blinks red, then steady blue, back to blinking red, and fades slowly in any laptop USB port AND the powered hub I own. I have checked all mu USB ports, removed and reinstalled USB drivers thinking that was the problem, but all other devices work properly in those ports. ONLY the Alias is having issues.
    Will a reputable electronics repair person be able to replaqce that capacitor or test it t see if its bad???
    thanks in advance Moon.
  • And yes, I have tried multiple cables....FIRST.

  • GOOD NEWS, MOON.

    I got it working. Not an internal issue.
    It was a virtual USB input router configuration issue.
    My Toshiba laptop defaulted to an eco setting when I replaced the battery.
    Had to uncheck every entry under DEVICE MANAGER>SOUND>USB INPUT ROUTER so laptop could not disable device. 
    NOT under DEVICE MANAGER>USB.

    SO GLAD I FIGURED IT OUT.
    LOVE THIS GUY.
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