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Livid Instruments Support Is Rubbish!

I contacted Livid Support to ask when THEY will be updating the Base 2 script for Ableton 9.7. Absolutely no response despite contacting them 3 times in the last month under the same ticket number. Livid Instruments are as bad as Mackie.

Comments

  • edited December 2016

    I could be wrong, but it seems they already did? (Or at least working on it). Are you sure they didn't go to a junk folder?

    http://forum.lividinstruments.com/discussion/comment/35857/#Comment_35857

  • Hi Hells Teeth. Yes, Heath is correct.

    Ableton made some big changes in 9.7.
    You will need to update your scripts manually for the time being.
    Our Ableton Developer hosts a thread on this very topic on our forums:
    http://forum.lividinstruments.com/discussion/20170/new-midi-remote-scripts-for-ableton-live-9-7

    You can download the newest versions of our Ableton Live Scripts here:
    https://github.com/aumhaa/m4m7

    What to download:
    There are detailed instructions available at the above link.
    Specifically, you will need to copy all the folders inside the 
    m4m7/Python Scripts
    directory in to Live’s MIDI Remote Scripts folder.

    You will also need to copy the folder for your individual product from
    m4m7/Livid Python Scripts
    to Live's MIDI Remote Scripts folder.

    Overwrite any folders that we have previously installed there.

    Where Live's MIDI Remote Scripts folder is at:

    • Macintosh – Right click on the Live application icon and select show package contents. Put the Base folder in Contents/App-Resources/MIDI Remote Scripts
    • Windows - Put the folders in:
      • Live 8: C:\Program Files\Ableton\Live 8.x.x\Resources\MIDI Remote Scripts
      • Live 9: C:\Program Data\Ableton\Live 9.x.x\Resources\MIDI Remote Scripts

    Complete Folder List:
    All of the following directories should be directly in the MIDI Remote Scripts directory when you are done:

    Livid_Alias8_v2
    Livid_CNTRLR_v2
    Livid_DS1_v2
    Livid_GuitarWing_v2
    Livid_Minim
    Livid_OhmModes_v2

    aumhaa
    Debug
    Codec

  • edited December 2016

    Hi Health and Moon!

    Now got it working

    Thank you very much!

    Have a great Christmas!

  • My pleasure for my part, You have a great one too!

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