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Base II Fader doesn't go down to 0

I just purchased a new Base II and noticed that one of the touch faders won't go all the way down to 0 when in 'precision' mode. When swiping down it stops at value 17 and has two LEDs lit up. Everything else seems fine. I can put it in 'abs+fine' mode to get the full 0-127 scale but having to deal with this limitation out of the box is disappointing to say the least. 

Has anyone else seen this or have any ideas on how to fix? Thanks in advance. 
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