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authorization help needed for Cell DNA and Union

Hi 



I am a long time livid user since the tactic pro times.
I still use my licenses for cell dna and Union.

I just got a new mac pro. Would like t use Cell DNA and Union on this machine.
Could someone at Livid help me with de-authorising my old desktop machine?


thnx in advance for your support.

Comments

  • Good luck, I have same issue and tried support to no avail.


    So anyone thinking of buying this software should be aware of this.  You cannot de-authorize a machine and you are limited to installs.  

    Am I to just buy it again ?  Nope, I will be taking my money elsewhere to a company that won't have this limitation.. which is basically any company that is not this one.  
  • edited June 5

    Hi bencn,


    I'm sorry to hear this. Thanks for reaching out.

    We don't sell this software anymore, and we certainly don't want you to have to buy it again because you changed computers!
    I will see what I can do to see if I can get you reauthorized. 
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